Xtraction Reporting and Dashboards for Ivanti Service Manager, Voice and HEAT Classic - 14 marzo 2018
Gain comprehensive reporting for Ivanti Service Manager, Voice and Heat Classic with Xtraction. Easier, self-service reporting that will not only allow customers to pull data from Ivanti’s ITSM solutions using Xtraction connectors, but overlay with other IT systems data (Ivanti or other vendors) for a comprehensive picture of the IT environment. Solve your self-service reporting challenges and begin to understand what staff resources you can call on to deal with Incidents, requests and more. Easily create reports and dashboards; display open calls, filter on P1s, drill into average time to resolve, see monthly trend of active ticket volumes and more. Lean how to create visually appealing dashboards from your ITSM data to share with any role in your organization.